Legal Information

Last updated: 11/21/2025

1. Acceptance of Terms

By accessing and using Spalora ("Service") operated by Tecnity ("Company", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. Spalora is a product of Tecnity.

2. Use License

Permission is granted to temporarily access the Service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

3. Account Terms

• You must be 18 years or older to use this Service
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account
• You are responsible for all activities that occur under your account
• You may not use the Service for any illegal or unauthorized purpose

4. Payment Terms

• All fees are exclusive of all taxes, levies, or duties
• You will be billed in advance on a recurring basis
• Refunds are processed according to our Refund Policy
• We use Paddle as our payment processor

5. Cancellation and Termination

You may cancel your subscription at any time. Upon cancellation, you will have access to the Service until the end of your current billing period. We reserve the right to suspend or terminate your account for violation of these terms.

6. Modifications to Service

We reserve the right to modify or discontinue the Service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Last updated: 11/21/2025

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Organization information (business name, address, phone)
• Payment information (processed securely by Paddle)
• Service usage data (employees, services, entries)

2. How We Use Your Information

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers (Paddle for payment processing, Supabase for data storage)
• Law enforcement when required by law
• Business transfers (merger, acquisition, or sale of assets)

4. Data Security

We use industry-standard security measures to protect your data, including encryption (AES-256), secure connections (HTTPS), and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Last updated: 11/21/2025

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied with our Service within the first 30 days of your initial purchase, contact us at support@spalora.com for a full refund.

2. How to Request a Refund

To request a refund, email support@spalora.com with your account email within 30 days of your initial purchase. Refunds are processed within 5-7 business days and issued to the original payment method via Paddle.

3. Cancellation

You may cancel your subscription at any time. Canceling stops future charges but does not automatically issue a refund. To receive a refund, you must request one within 30 days of your initial purchase.